Martin from 1place has replied to me personally with an apology although little explanation, but subsequently posted a good comment (scroll down).
It is good to have some feedback finally, well done to Martin for being open about it. I will keep watching for a while and see the improvements and see if they restore some confidence. They have implemented some of the things I wanted already, and the data backup feature promises to at least allow a migration strategy.
Remaining to be fixed is their SPF record. I mean
1place.co.nz. 3600 IN TXT "v=spf1 -all"is supposed to mean they never send email with the consequence their mail only just squeaks through my spam filters. Badly configured SPF is quite a bit worse than no SPF.
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